1. What products and services do you offer?
Acron Waterfront Resort is a hotel in Baga, Goa providing accommodation and dining to guests who require such facilities.
2. What info do you need about me and why?
You will be required to enter your Name, Address, Contact numbers and email address for the purpose of making an online reservation on www.acronwaterfrontresortgoa.com
3. Can I reserve a hotel room for someone else?
Yes you can. Room price inclusions vary from time to time based on the hotel’s offerings and seasonality.
4. Do I need a credit card?
Yes you are required to guarantee your reservation with an online payment. This requires a credit card.
5. How do I pay for my online hotel reservation?
On www.acronwaterfrontresortgoa.com online payment gateway.
6. Which credit cards can I use?
Visa; Mastercard
7. How do I book a room?
- Please visit the ONLINE RESERVATIONS link on www.acronwaterfrontresortgoa.com to go to the online booking engine.
- Enter your dates of arrival and departure and CHECK AVAILABILITY
- Choose the room/rate from the search results
- Click BOOK to progress to the page on personal information.
- Fill the number of rooms required with their occupancy details and click on CONTINUE RESERVATION
- Fill the details as required. Choose to CONFIRM ONLINE BY CREDIT CARD to connect to the online payment gateway
- Enter your credit card details accurately.
- Once approved by the bank, you will receive an email confirmation of your reservation
8. How do I know what sort of hotel to expect?
Acron Waterfront Resort has attempted to present all relevant information visually as well as textually on www.acronwaterfrontresortgoa.com. should you need any additional information on the services, please write to us sales@acronhotelsgoa.com
9. What do I do if I am not happy with my hotel room when I arrive?
Any matters related to dissatisfaction of the hotel product or services need to be addressed directly to the hotel's management.
10. How do I cancel my hotel reservation?
The online booking engine on www.acronwaterfrontresortgoa.com has a function for amending or cancelling a booking made online.
- Please refer to your confirmation e-mail with reservation number as well as the URL that links you to the amend / cancel option on the booking engine.
- Click on amend / cancel to go the relevant page.
- On the web page, enter your email address and reservation number
- Click on the button marked Cancel booking.
- You will receive an email for the cancelation.
11. Do I have to pay if I decide to change or cancel my hotel reservation?
At Acron Waterfront Resort, we follow the following cancellation policy:
- Non-Cancellable, Non-Refundable and Non-Amendable as part of a Special Discounted Offer.
12. Who do I contact if I have a question not covered here?
Please contact the hotel management at sales@acronhotelsgoa.com
13. What can I do if I am experiencing technical difficulty with the www.acronwaterfrontresortgoa.com website?
Please contact the hotel management at sales@acronhotelsgoa.com
14. Do you have facilities for weddings, conferences & social events venues?
Yes, We host weddings and social events and have Banquet Halls for your corporate or social events, Please email sales@acronhotelsgoa.com, and a dedicated sales manager will get back to you regarding your request.
15. I would like to make an inquiry about an event. How should I go about this?
Please feel free to send an email to sales@acronhotelsgoa.com, and one of our dedicated event executives will promptly address your inquiry within 24 business hours.
16. I require an Iron & Ironing Board in my room
Sure, An Iron and ironing Board can be arranged in your room. Make a request at the time of check-in or call Housekeeping on the extension number.
17. Could you please let me know if the restaurant can avoid certain ingredients I am allergic to?
The restaurant menu has clear details of allergens to each dish, you can request our chef to avoid ingredients you are allergic to.
